Leaders Know How to Set the PACE
Whether or not you’re a fan, you are probably familiar with the most important car in the starting field of most any major race event. It’s the one car at the beginning of the race, the pace car ...... Read More
David Fry
Founder and Chief Executive Officer, Effective Advancement Strategies
AUDIT Your Customer Service
Imagine waiting in line for service for 12 minutes and then just as you reach the window the employee leaves for lunch without explanation. Surprisingly, events like these happen too often, in fact...... Read More
A Successful Plan Implementation Needs a PILOT
It's the time of year when we start new, talk of resolutions and new beginnings. If we're lucky enough, we have a plan in place for the next steps and have "thought strategically." The stark...... Read More
Marketing is No Mistake
We all know, "People make mistakes." So true. Yet it's not an excuse for the marketing blunders that seem to reach customers a bit too often. Many can be chalked up to carelessness, insensitivity a...... Read More
When Employees Grieve
Our society often struggles in dealing effectively with the grief process, but when that struggle reaches the workplace, new dynamics are presented. Frankly, it's never more important for your...... Read More
Delegation Spurs Growth
When was the last time you or your nonprofit board delegated something? Better yet, when was the last time you should have delegated something but didn't? Effective delegation is an art and often l...... Read More
Prevention or Cure – Leaders Decide
The overcrowding of jails and the need to address social problems are public and nonprofit conversations mirrored in nearly every county in which I consult. Ironically, in those same communities, c...... Read More
Rural Nonprofits Lack Planning Expertise
There have been several efforts targeting the advancement of rural communities and their welfare. However, the nonprofits that play a pivotal role in providing service to these same areas are strug...... Read More
A Nonprofit Wish List
Many children have their lists for Santa, but in some respects, nonprofits should as well. It may seem a bit idealistic, but there are some realistic considerations and expectations that should com...... Read More
Are you a Social Mediac?
You won’t find them in the dictionary and spell check doesn’t recognize them. However, I see them every day and have addressed them in workshops and retreats. You may even be one. What is it you ma...... Read More