If I use a certain word in referencing a friend’s membership organization, I know to expect a negative reaction. However, that word holds the key to survival for most all membership associations t...... Read More
Whether or not you’re a fan, you are probably familiar with the most important car in the starting field of most any major race event. It’s the one car at the beginning of the race, the pace car ...... Read More
Imagine waiting in line for service for 12 minutes and then just as you reach the window the employee leaves for lunch without explanation. Surprisingly, events like these happen too often, in fact...... Read More
It's the time of year when we start new, talk of resolutions and new beginnings. If we're lucky enough, we have a plan in place for the next steps and have "thought strategically." The stark...... Read More
We all know, "People make mistakes." So true. Yet it's not an excuse for the marketing blunders that seem to reach customers a bit too often. Many can be chalked up to carelessness, insensitivity a...... Read More
Our society often struggles in dealing effectively with the grief process, but when that struggle reaches the workplace, new dynamics are presented. Frankly, it's never more important for your...... Read More
When was the last time you or your nonprofit board delegated something? Better yet, when was the last time you should have delegated something but didn't? Effective delegation is an art and often l...... Read More
The overcrowding of jails and the need to address social problems are public and nonprofit conversations mirrored in nearly every county in which I consult. Ironically, in those same communities, c...... Read More
There have been several efforts targeting the advancement of rural communities and their welfare. However, the nonprofits that play a pivotal role in providing service to these same areas are strug...... Read More
Many children have their lists for Santa, but in some respects, nonprofits should as well. It may seem a bit idealistic, but there are some realistic considerations and expectations that should com...... Read More
