Optimism as a leadership value

Our organization is in the midst of a strategic plan refresh, resetting goalposts and weaving in current challenges and opportunities. Among the updates, one small change stands out – we are adding optimism to our core values.... Read More

Private equity and M&A in a low-rate world

The recent interest rate cut by the Federal Reserve in September 2025 has sparked conversation around mergers and acquisitions (M&A) and whether it could bring about a wave of higher “deal flow.”  What does this mean for investors?... Read More

Crafting those tricky CEO messages

Few things tell me as much about a company as those inevitable messages that emerge over the signature of its CEO. They concern wonderful news, terrible happenings, or calls to action…and it’s depressing how many of them simply fall flat.... Read More

Building career pathways is the cure for our health care shortage

Indianapolis has always been a city of resilience and purpose. Our history is rich with stories of Hoosier hospitality, innovation taking root, and health care excellence shaping lives. From our world-class hospitals to the compassionate professionals who serve within them, our city has long been a place where healing thrives.... Read More

Emotional intelligence is a strategic imperative

What’s one thing that might solve a multitude of problems? Technical skills and IQ are no longer the sole predictors of success. Increasingly, Emotional Intelligence (EQ) is emerging as a critical differentiator—especially in leadership. Whether you're leading a small team or a large organization, EQ is the skill set that helps you connect, inspire, and lead with impact.... Read More

CX Day: Small shifts, big outcomes for customers and companies

Every year, the first Tuesday in October marks Customer Experience (CX) Day, a global celebration recognizing the people and organizations who put customers at the center of what they do. Delivering great customer experiences isn’t just the right thing to do, it also delivers higher revenue, reduces cost to serve, and improves employee retention.... Read More

Estate plan is done…more to do

Many of us find it difficult to think about our own demise, let alone naming someone to handle the distribution of our belongings, determining who will receive our assets, and, more importantly, deciding who will care for our family.... Read More